Emergency Room (24 hours)
Identity Card
BPJS Card
Referral Letter
Medical Record Number
1 Working Day
IDR 70,000.00 - IDR 325,000.00 (Doctor's examination fee)
Outpatient Services & MCU (Medical Check-Up)
Queue Number
Identity Card
BPJS Card
Letter of Introduction/Referral
Letter of Guarantee
1 Working Day
IDR 70,000.00 - IDR 325,000.00 (Doctor's examination fee)
Inpatient Services
Identity Card
BPJS
Referral Letter
Hospitalization Cover Letter
Until Handling is Complete
Class 1: IDR 650,000.00
Class 2: IDR 250,000.00
Grade 3: IDR 165,000.00
VIP: IDR 1,000,000.00
VVIP: IDR 1,250,000.00
New Patient Registration
1 Working Day
IDR 25,000.00
Ship Berthing Service
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
SOP FOR SHIP ENTRY SERVICES AT PUBLIC TERMINALS
SOP SERVICE OF SHIPS ANCHORED WITHOUT USING DOCK FACILITIES
Accumulated service for 10 minutes
IDR 23.00 - IDR 87.00
(Per GT/Visit)
IDR 726,000 - IDR 1,452,00
(Per GT/Visit)
By System
Mooring Service
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
SOP FOR OUTBOUND SHIP SERVICES AT PUBLIC TERMINALS
IDR 40.00 - IDR 80.00
(Per GT/etemal)
IDR 792.00 - IDR 1,320.00
(Per GT/etemal)
IDR 34.00 - IDR 60.00
By System
Ship Guidance Services
GUIDE AND DELAY SOP (B-SIMS SYSTEM)
Accumulated service for 30 minutes
By System
Ship Delay Service
GUIDE AND DELAY SOP (B-SIMS SYSTEM)
Domestic transportation vessels outside the boundaries of the mandatory Guidance Waters:
Domestic transportation vessels outside the limits of mandatory Guiding Waters and extraordinary guiding waters:
Foreign transport vessels in mandatory pilotage waters
Overseas transport vessels outside the limits of mandatory Guiding Waters and extraordinary guiding waters:
By System
Kepil Services
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
There is no service yet.
By System
Yatch Boat Service
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
Host to Host SOP
5 Minutes
Domestic mooring IDR 25,000.00
Overseas Tether IDR 66,000.00
(Per GT/Ethmal)
Stacking Services
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
SOP SERVICE STACKING LOSS CARGO (GENERAL GOODS)
80 minutes
IDR 550.00 (Per ton)
IDR 8,500.00 - 81,000.00
Loading and Unloading Services
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
SOP FOR LOADING AND UNLOADING SERVICES AT PUBLIC TERMINALS
SOP FOR LIQUID BULK LOADING AND UNLOADING SERVICE (THROUGHPUT FEE)
100 Minutes
IDR 1,750.00 (Per MT)
Passenger Services
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
Mechanical Equipment Rental
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
10 Minutes
Water Use Service
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
14 working days
IDR 2,500.00 per m2 / Year
Rack and Port Area Rental for Pipelines
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
14 working days
IDR 15,000.00 per m2 / Year
12
Advertising and Promotion Venue Rental
Head of BP Batam Regulation No. 4 of 2023 (Second Amendment to Head of BP Batam Regulation No. 27 of 2021 on Service Tariff Management and Administration Procedures)
13
Wastewater Management
Minister of Health Regulation No. 340/Menkes/PER/III/2010 (Hospital Classification)
IDR 10,000.00 to IDR 3,400,000.00
Industrial Estate Management Area – Hazardous Toxic Materials (KPLI-B3)
5 to 7 working days
IDR 2,000.00 to IDR 1,650,000.00
Test Laboratory Services
5 to 7 working days
IDR 10,000.00 to IDR 1,100,000.00
Flat Room/Stall Rental
3 hours to 1 working day
Use/Rental of Halls and Meeting Rooms
After the permit has been issued, the applicant can use it according to the applicable provisions.
14 working days
Room and Room Usage/Rental
30 minutes
Use/Rent of Supporting Equipment
30 minutes
Use/Lease of Sport Hall Building, Ball Field Stadium and Main Parking Lot of Temenggung Abdul Jamal Area
3 working days
Use/Lease of Office Space, Public Space, Commercial Area and Land
15 working days
Entrance Ticket for Tourist Area Visit
5 minutes
Agribusiness Tourism
15 working days
Agriculture
15 working days
Ornamental Plants
15 working days
Livestock
15 working days
Fisheries
15 working days
Slaughterhouse Services
1 working day
Customer Meter New Connection Recommendation
Applicant (Submit Application - Fill in Form)
6 Days
None
Special Terminal Construction or Development Permit
Commitment Requirements:
10 working days
IDR 0.00
Certificate of Goods Transportation Work
Commitment Requirements:
4 working days
IDR 0.00
Certificate of Loading and Unloading Work
Commitment Requirements:
4 working days
IDR 0.00
Certificate of Use of Lifting Equipment
Commitment Requirements:
4 working days
IDR 0.00
Recommendation for Special Terminals for Loading and Unloading Activities
Commitment Requirements:
4 working days
IDR 0.00
Dredge Work Permit
Commitment Requirements:
20 working days
IDR 0.00
Headstarting (SKRAP)
Commitment Requirements:
20 working days
IDR 0.00
Ship Schedule/Transit
Commitment Requirements:
20 working days
IDR 0.00
Tool Registration
Commitment Requirements:
20 working days
IDR 0.00
Branch Office Opening
Commitment Requirements:
20 working days
IDR 0.00
Issuance of SKPT and SPPT
Administrative requirements for individual applications include:
Legal Entity Requirements
15 working days
IDR 1,800.00 to IDR 308,000.00 per m2
Legalization of Land Documents
1 working day
IDR 0.00
Signing of Land Utilization Agreement Letter
1 working day
IDR 1,800.00 to IDR 308,000.00 per m2
Endorse Operating License
Commitment Requirements:
4 working days
IDR 0.00
Land Cultivation Permit
ADMINISTRATIVE REQUIREMENTS
TECHNICAL REQUIREMENTS
2,715 minutes
Row Utilization Permit
ADMINISTRATIVE REQUIREMENTS
TECHNICAL REQUIREMENTS
4,590 minutes
Land Rental Service for Utilities and Billboard Placement Rp 6,500.00 to Rp 2,500,00.00
Billboard License
ADMINISTRATIVE REQUIREMENTS
TECHNICAL REQUIREMENTS
5 Working Days
IDR 235,000.00 to IDR 1,200,000.00
Building and Environmental Planning Permit (Fatwa Planology)
If there is a change in the site designation plan
Administrative Requirements
If there is a change in the site designation plan
Fatwa Planology Technical Drawing
Administrative Requirements
Land maturation has been carried out for the location
14 working days
Rp0,-
Issuance of Recommendation for Change of Location Designation Plan
Administrative Requirements
If Land Allocation is above 1,000 m2
Administrative Requirements
14 working days
Rp0,-
Data Center Services – Colocation Rack
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Per-Rack Rental
Per Unit/Month
Per-Server Room Rental
Per Room/Month
Colocation Facilities
Per Setup, Per Installation/Per Month
Per-Rack Rental
IDR 750,000.00 to IDR 8,000,000.00 (government discount 35%)
Per-Server Space Rental
IDR 112,000,000.00 to IDR 211,800,000.00 (including 14 to 24 rack units)
Colocation facilities
Rp 1,000,000.00 to Rp 12,000,000.00
Data Center Services – Internet Bandwidth
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Internet Installation
Per Package
Internet Installation
Rp 2,500,000.00
Global & Domestic (IX and IIX)
e-Catalog LPSE
Domestic (IIX)
e-Catalog LPSE
Data Center Services – VPN-IP
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Access
Per Package
Installation
Per Installation
Access
IDR 1,500,000.00
Installation
IDR 2,500,000.00
Capacity
Keeping up with ISP prices
Data Center Services – Metro-e VPN
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Installation/PSB
Per Connection Point
Installation/PSB
IDR 2,500,000.00
Capacity
Keeping up with ISP prices
Data Center Services – Storage on Demand
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Setup
Per Package
Package Per Month/Capacity
Data Center Services – Virtual Private Server
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Setup
Per Package
Fix Package
Per Package
Memory Intensive
Per Package
Extra/Add On
Per Item
Setup
IDR 500,000.00
Fix Package
IDR 1,200,000.00 to IDR 4,800,000.00
Memory Intensive
IDR 6,000,000.00 to IDR 11,000,000.00
Extra/Add On
IDR 100,000.00 to IDR 500,000.00
Data Center Services – Managed Services
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Helping hand supports 24/7 supports.
Per Month
Reporting and Monitoring
Per Month
Performance Monitoring
Per Month
Data Backup Software and/or Harddisk
Per Month
Helping hand supporting 24/7 supports.
IDR 1,600,000.00
Reporting and Monitoring
IDR 5,100,000.00 to IDR 7,700,000.00
Performance Monitoring
IDR 20,400,000.00
Performance monitoring:
Data Backup Software and/or Harddisk
IDR 3,100,000.00
Data Center Services – Security Services
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Virtual:
per Year / 1 Time
package
per Endpoint
per Person/Hour
IDR 53,360,000.00
(per 100 accounts)
IDR 500,000.00
(Per endpoint: Linux, Mac, or Windows)
IDR 250,000.00 (per Person per Hour)
Data Center Services – IT Solution
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Rates are in accordance with applicable regulations.
Data Center Related Services – Rooms
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Per m2/month
Per Unit/Hour
IDR 225,000.00 (including electricity and water)
IDR 250,000.00
Data Center Related Services – Information Technology Training
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Per Person
Principal Cost + Margin max 5% + Profit max 10%
(Instructor, Training Time and Certificate are determined by Principal)
Other Services – Module Development
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Per Module
IDR 1,500,000.00 to IDR 5,000,000.00
Other Services – Teacher
Decree 12 of 2020
Cooperation Agreement
SPH (Price Offer Letter), SPH Reply, PKS (Cooperation Agreement)
Per person/Hour/Lesson
Per person/Hour/Lesson
Facilities: PC, LCD, Infocus, and Printer.
LDP Area Permit
1 working day
TLDDP Area Business License
1 working day
Logistics Area Business License (IUK Logistik)
1 working day
Approval Permit for Imported Goods, Non-Restricted Consumer Goods
Application Documents with General Requirements :
1 Working Day
Approval Permit for Import of Motor Vehicles from Outside the Customs Area
Application Documents with General Requirements :
Bank Guarantee is exempted for Single Agent Brand Holder (ATPM) by attaching a work contract.
1 Working Day
Import Approval Permit for Motor Vehicle Recommendations for Type Test Purposes
Application Documents with General Requirements :
1 Working Day
Issuance of Alcoholic Beverages Registered Importer License
Application Documents with General Requirements :
1 Working Day
Coffee Registered Exporter License
Application Documents with General Requirements :
1 Working Day
Issuance of Certificate of Origin (SKA)
Application Documents with General Requirements :
14 Working Days
Recommendation for Logistics Goods Entry and Exit Permit
Application Documents with General Requirements :
1 Working Day
Recommendation for the Import and Export of Exempted Goods
10 Working Hours
Import Approval Permit for Consumer Goods under Restriction
1 Working Day
Issuance of Import Approval Permit for Excisable Goods from LDP
1 Working Day
Supervision of Business Actors who Issue Certificates of Origin
6 Hours 30 Minutes
Issuance of Supervision of Circulation of Consumer Goods in Batam Free Zone
6 Hours 30 Minutes
Goods Exempted from Licensing (In accordance with PP 41/2021)
The main requirement is:
3 Hours 20 Minutes
Temukan layanan, Berita, atau informasi publik.